Client Portal | Ahlum & Arbor Tree Preservation | Certified Arborists Serving Columbus/Central Ohio & Cincinnati/Northern Kentucky

Privacy Policy

Ahlum & Arbor’s Privacy Policy & Terms of Use

This privacy notice discloses the privacy practices for www.AhlumArbor.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use & Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services or changes to this privacy policy.

Your Access to & Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Your Security & Information Protection

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Account Registration

In order to use some parts of our website, a user may first need to complete the registration form. During registration a user is required to give certain information (such as name and email address). This information may be used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Third-Party Links & Advertisements

The Ahlum & Arbor website contains links to third-party websites and services, and/or display advertisements for third parties. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s unique privacy policy and data gathering practices.

Cookies & Information Tracking

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

SMS Privacy Policy

Communication via SMS and Mobile Messaging

By providing your mobile phone number to Ahlum and Arbor Tree Preservation, you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls related to your use of our services, your account, transactional updates, or other service related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Ahlum and Arbor Tree Preservation. Standard message and data rates may apply. Please contact your mobile carrier for details.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any SMS you receive. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at the email address listed on this site.

Use and Protection of Mobile Information

Your mobile number and opt in status will not be shared, sold, rented, or used for third party marketing purposes. Ahlum and Arbor Tree Preservation will only use your phone number in accordance with this privacy policy and for the specific services or communications you have consented to receive.

Consent and Acceptable Use

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt out handling. You can view our Acceptable Use Policy below.

For more information about our Privacy Policy & Terms of Use, contact Ahlum & Arbor today!

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